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TFC Subscription Frequently Asked Questions (FAQs)

There are many questions about the TFC IPTV Subscription, How Video On Demand works and Installation of the TFC IPTV Set Top Box.

If you can not find your answers here please visit our contact page and post your question and we will answer promptly.

(To view the answer to the questions, just click on the red plus sign.)

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Set Top Box Password controls the parental settings of TV or video choices on IPTV.
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Whenever there will be a newer firmware version upgrade, just follow the on-screen instructions and ensure that the power is ON all the time when performing this.
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Install your TFC IPTV VOD by following the Quick Reference Guide along with the videos provided on the TFC Installation page of the website.
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Follow the following steps in configuring your Set Top Box for wifi connection:a) Determine a free Ethernet socket on the Broadband router b) Determine the LAN/Ethernet socket on STB or TV set c) Connect the two sockets together
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Reset your Set Top Box password by pressing MENU on your remote control, select Setup and then press Locks. Key-in the last four Receiver ID digits, select Change Password and then create a new password.
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Activate your TFC IPTV subscription by calling the toll free activation number of Pinoy Online TV shown on the screen so that your Set Top box will be activated.
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